FAQs

GENERAL

How does buymymag.co.uk service work?

At buymymag.co.uk we have made it secure, easy and very quick to buy a magazine:

  • Select your digital magazine and check which devices are supported
  • Enter your email address
  • Complete your mobile payment
  • Activate your magazine account

How do I select my magazine?

It’s easy. Select a single issue or subscribe to multiple issues.

Why do I need to enter my email address?

We need your email address to create a Zinio account to access your purchase.

How do I pay for my magazine?

You can buy a Zinio magazine from buymymag.co.uk using Mobile Pay. The cost will be added to your Contract phone account or deducted fro your Pay and Go credit balance.

Which mobile operator networks are supported?

We support O2 mobile payments. We will extend the number of networks supported in 2017.

How do I access my magazine?

After you complete your payment click on the activate button. Don’t worry, if you don’t click this button you will also receive an email with your activation link. This email will normally arrive within 2 hours after purchase.

PAYMENT

How do I pay for my magazine?

You can buy a Zinio magazine from buymymag.co.uk using Tola Mobile Pay. The cost will be added to your Contract phone account or deducted from your Pay and Go credit balance. Simply enter your mobile phone in the payment page and we will ask you to authorise the payment.

Is it safe?

Yes. You will need to authorise the payment. After you enter your mobile phone number we will send you a SMS with a PIN. You will need to enter the PIN on the payment page.

How will I know how much I have spent?

We will send you a receipt notification SMS including the amount you have been charged and a link to see the full details. Don’t delete the SMS if you want to keep this information.

How do I see my full receipt details?

Click on the receipt notification SMS link and you will be able to see all your mobile payment information.

ACCESSING YOUR MAGAZINE ACCOUNT

How do I access my account after buy a Zinio magazine from buymymag.co.uk?

That’s easy. After you click on the button or email link you can complete registration by entering a password or you can log in if you have already activated your account.

Forgotten your password?

You can reset your password at any time.

Having problems reading your magazine?

Click here for a full list of technical FAQs.